communication

Presentation Skills

PRESENTATION SKILLS

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Communication exists in two forms: verbal and nonverbal communication. As such, when presenting information, applying various techniques is paramount to being understood and understanding what is being said. View the tables below to compare the presentation skills contained in verbal and non-verbal communication.

Non-Verbal Communication

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Eye Contact

People usually associate giving eye contact with being trustworthy. Eye contact also conveys interest and emotions.


Facial Expressions

You can show that you are hearing and understanding your colleagues by holding a slight smile, nodding, and by maintaing eye contact.


Handshakes

In business, handshakes are the only appriopriate expression of touch, so make sure you have a firm one.


Posture and Presence

When standing, stand tall. While sitting, sit rigidly at the edge of your seat.

 

Verbal Communication

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Intrapersonal

The private conversations that you have with yourself when you play both roles of being the sender and the receiver.


Interpersonal

This is a one-on-one conversation between two people. The roles of sender and receiver swap throughout the conversation for a clearer understanding.


Small Group

This form happens when there are more than two people in a room. Examples of this form include board meetings, team meetings, and press conferences.


Public

This takes place when one individual addresses a large gathering of people.


 

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Interpersonal Skills

INTERPERSONAL SKILLS

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What are Interpersonal Skills?

Interpersonal Skills are all the behaviors that allow you to work well with others.

Different Types of Interpersonal Skills

  • Communication

  • Conflict Management

  • Empathy

  • Leadership

  • Listening

  • Negotiation

  • Positive Attitude

  • Teamwork

How to Improve Interpersonal Skills

  • Increase Confidence

    • Confidence makes it easier for you to express your ideas. Jot down some of your strengths. Keep the list handy and look over it periodically to remind yourself what you have to offer.

  • Ask for Feedback

    • Adk your colleagues for feedback on your interpersonal skills. Take in what they say and use it to help yourself improve.

  • Listen. Then Ask Questions

    • Practice listening more in a conversation.

  • Put Yourself in Their Shoes

    • Try not to act too quickly and put yourself in the other person’s shoes. If something seems to be making them upset, try to understand why and how you can help.

  • Take a Class

    • Local universities or adult education centers may provide relevant courses to help.

 

DOWNLOAD AN INTERPERSONAL SKILLS INFOGRAPHIC BELOW:

 

 

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